WORDPRESS PERSONAL SUPPORT & MAINTENANCE
WE OFFER PLANS FOR SMALL BUSINESS AND ENTERPRISE, CHOOSE YOUR PLAN!
All our Subscription Packages include a 30-day Money Back Guarantee so you can start taking your website to the next level risk-free.
Standard
- 90 Minutes Support Time
- Detailed Notes For Every Task
- Email/Chat Support
- Cloud Backups
- Speed Optimization
- WordPress Core Updates
- Plug-in And Theme Updates
- Uptime Monitoring
- Security scan
- Support For Online Shops
- On Page SEO Optimization
- Faster Response Time
- Dedicated Account Manager
- Phone Support
Professional
- 90 Minutes Support Time
- Detailed Notes For Every Task
- Email/Chat Support
- Cloud Backups
- Speed Optimization
- WordPress Core Updates
- Plug-in And Theme Updates
- Uptime Monitoring
- Security scan
- Support For Online Shops
- On Page SEO Optimization
- Faster Response Time
- Dedicated Account Manager
- Phone Support
Advanced
- 90 Minutes Support Time
- Detailed Notes For Every Task
- Email/Chat Support
- Cloud Backups
- Speed Optimization
- WordPress Core Updates
- Plug-in And Theme Updates
- Uptime Monitoring
- Security Scan
- Support For Online Shops
- On Page SEO Optimization
- Faster Response Time
- Dedicated Account Manager
- Phone Support
Don’t want to subscribe to a monthly package? No problem!
Order 1 time support for $49 here
30 DAY SATISFACTION GUARANTEE
We are so confident the that you will like the service , but just to make your decision easy we guarantee that if you are not happy with our service we will refund your money at any time.
NO QUESTIONS ASKED
Join us today and let us take your website to the next level.
Frequently Asked Questions
Can I cancel at any time?
We hope that you will be delighted with the service we provide at FixRunner.com and remain a long standing customer. However, if you want to cancel, you can do so at any time.
How many websites can I have under one plan?
Under every account you can have only one website, if you have multiple websites that you need support with please contact us.
What if I used all my support time?
We will always try to give our best for our customers and keep all the work within the monthly fee, but if we see that what you need will not fit within your plan you will be able to buy extra hours.
How many tickets can I submit?
You can submit unlimited tickets as long as it will not take more time than what you have on your monthly plan.
How long do I need to wait after submitting a ticket?
If it’s emergency we will work on your website immediately, if you have support requests that are not urgent we will tell you what is the estimated time ( it can be fast as 30 minutes and up to 24 hours )
Will I get 24/7 support?
Yes, we offer 24/7 but please note that if its during weekends then we focuse more on urgent support requests, if your request is not urgent we will address that right after the weekend.